We understand that sometimes you may need to return an item. Therefore, we have established the following guidelines for returns:
Timeframe: You have a generous seven (7) calendar days from the date of receiving your item to initiate a return.
Condition: To be eligible for a return, please ensure that the item remains unused and in the same pristine condition as when you received it.
Packaging: Your item must be returned in its original packaging to qualify for a refund.
Proof of Purchase: Remember to include the receipt or any valid proof of purchase when returning the item.
We aim to provide a hassle-free refund process to ensure your satisfaction. Here's what you can expect:
Inspection: Once we receive your returned item, our dedicated team will carefully inspect it.
Notification: We will promptly notify you upon receiving your item and keep you informed throughout the refund process.
Approval: If your return meets our criteria, we will approve your refund request.
Refund Method: The refund will be initiated to your original method of payment.
Processing Time: Depending on your card issuer's policies and/or your original method of payment, you can expect to receive the credit within a specific timeframe.
Please note the following details regarding shipping for returns:
Shipping Responsibility: You will be responsible for covering the shipping costs associated with returning the item.
Non-refundable Shipping Costs: Kindly note that shipping costs are non-refundable.
If you have any questions or require further assistance regarding the return process, please feel free to reach out to us. We value your satisfaction and are here to help. Click on the following link to contact our team: NEED TO ADD LINK HERE